General Terms and Conditions

Registration

Register for a course by calling us or email no later than two (2) weeks before the start of the course. As seats are limited, your registration is required and binding.

Confirmation

You will receive confirmation of your registration together with joining instructions for the course. You will be invoiced separately. A reminder will be sent to you approximately two weeks before the course.

Facilities and schedule

All open training courses start at 08.30 and finish at 16.30 unless otherwise stated in the confirmation you receive. Our main facility is situated in Gothenburg, Sweden. If you would prefer to have the training elsewhere, please feel free to contact sales@rt-labs.com for further discussion.

Course fee

All course material, lunch and refreshments are included in the fee. The fee must be paid before the course starts. All prices are exclusive of VAT.

Course fees on our web are presented in SEK. SEK applies to all customers unless other terms have been specifically agreed.

Cancellation

A full refund will be given if you cancel no later than 14 days before the start of the course. If you cancel after this, but no later than 7 days before the start date, we will refund half the fee. If you cancel less than 7 days before the start date, no refund will be given.

If the person booked on a course cannot attend, you may send a replacement participant at no extra charge. Please advise the new participant’s name as soon as possible.

Conditions

We reserve the right to change prices and dates of scheduled courses and to cancel planned courses. Please note, we do not accept any financial or other liability for losses incurred. Any course fees paid prior to cancellation will be credited.